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Root cause 10
Failure to Manage Organizational Change
- 1Warning Signs
- 2Contributing Factors
- 3Result
Warning signs
Rate how often each statement is true of the project today. 0 = Never, 4 = Almost Always.
- WS1.Stakeholders demonstrate low engagement in change and readiness activities, including limited participation in workshops, design reviews, validation sessions, training, or readiness checkpoints.
- WS2.The business demonstrates limited ownership of change, with unclear accountability for adoption planning, change champions, or readiness activities.
- WS3.User validation occurs late or superficially, limiting meaningful feedback and genuine acceptance of the solution.
- WS4.Signs of resistance emerge during design and testing, including unresolved concerns, repeated challenges to decisions, or conflicts between current and future ways of working.
- WS5.Teams demonstrate weak alignment on future ways of working, with inconsistent understanding of how processes will operate after implementation.
- WS6.Training and readiness activities are treated as an afterthought, beginning late or lacking role-specific and process-based preparation.
- WS7.There is a disconnect between delivery progress and business readiness, with solution completion advancing faster than organizational readiness.
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